For reservations via a telephone call…please call 585-937-6238!

You can also send a text to the facility mobile phone at 585-993-7693.

Or by sending email to us at

If you use a smartphone you can request a reservation online by downloading the BabelBark App from the App Store.  It is fairly easy to use.  Once you set up your Login ID and open BabelBark you will see a number of available options.  Touch-Select “Local Services” and you should see us there.  If you need assistance with using BabelBark, just give us a call!

We do not have set open/closed hours of operation.  We are available 24/7 and will accommodate your plans for drop-off and pick-up as much as possible.  We do ask you to please call to schedule arrival so we can give you our undivided attention.